FAQ

Yes. Your lanyard will provide you access to sessions, marketplace and social events based on your ticket type.

For meals in the Marketplace, these will be in a specially marked, designated area. For the Welcome Function and Gala Dinner, please identify yourself to the wait staff who will be aware and able to assist with your requirements.

The Marketplace will be open from 8:00 am - 3:50 pm on Monday and 7:30 am - 3:20 pm on Tuesday.

There will be no Marketplace on the Sunday.

The Broker Only session on Sunday is a closed session for members of the Steadfast broker network only.

Please check your ticket type to ensure your tickets gives you access to the Broker Only day session. Steadfast brokers should also seek permission from their Brokerage Principal before registering.

The dress code for the Convention sessions, Marketplace and Networking sessions is smart casual – no jeans.

The dress code for the Gala dinner will be announced shortly. Stay tuned!

Steadfast will be arranging coach transport to Miami Marketta for all Welcome Function attendees. Details regarding pick-up times and locations will be shared closer to the Convention dates.

Yes, please collect your lanyard before the Welcome Function from the Gold Coast Convention and Exhibition Centre on Sunday between 11:00 am and 4:30 pm.

Please collect your lanyard from the Gold Coast Convention and Exhibition Centre at the Registration Desk in Foyer B (Ground Floor) between 11:00 am and 4:30 pm on Sunday, 22 March 2026.

Smart Casual.

You are not able to block out a table. You will need to invite each attendee on the table through the app or each attendee may place themselves at a particular table.

You can allocate people to your table by following the steps below:

1. Select table allocation on your Convention App.
2. Select the Gala Dinner.
3. Invite Guest.
4. Press the search button symbol and then type in the person’s first name or surname. If they come up as ‘I’m available’, then select next to their name and send invite.

The guest you selected will receive an invitation via the Convention App and will also receive an email.

The guest will need to accept or decline the invitation through the Convention App. You will receive a notification via email if they accept or decline your request.

You can view who is sitting at your table by following the steps below:

1. Select table allocation on your Convention App.
2. Select Gala Dinner
3. View table guests.

If the guest accepts your invitation, you will receive an email notification saying ‘Accepted Convention Gala Dinner’.

To reconfirm, we recommend you check the app by following the steps below:

1. Select table allocation on your app.
2. Select Gala Dinner.
3. View table guests.

If the guest declines, you will receive an email notification advising the guest has declined.

1. Select table allocation on your app.
2. Select Gala Dinner.
3. Select ‘Remove my table allocation’ and then select ‘remove all’.

Then you can proceed to accept another invitation. Repeat these steps if you receive multiple invitations.

You can view where another guest is sitting by searching their name in the table allocation section on your Convention App. You will also be able to see the guests sitting at your table.

To view your table number in the app follow the steps below:

1. Select Table Allocation on your app.
2. Select Gala Dinner.
3. Click on the link ‘No Table – Select a Table’. Choose from the list of available tables. Once you have selected your table it will then be displayed within the table allocation screen.

Please note, you will not receive an email confirmation after you have selected your table but rest assured the system has recorded your selection.

The table allocation plan will be open until 2:30pm on Tuesday, 24 March 2026. After that time the table plan will be closed off and we will allocate a seat for you.

• Covering coughs and sneezes with disposable tissues or clothing, or coughing/sneezing into your elbow.
• Disposing of used tissues appropriately in a bin.
• Washing hands with soap and water and drying them thoroughly or using hand sanitiser: 
  • Before eating or handling food.
  • After using the toilet.
  • After coughing, sneezing, or blowing your nose. 

It’s also important to stay hydrated and drink plenty of water throughout the Convention. Limit your intake of tea, coffee or alcohol if you are feeling dehydrated.

Here are some good practice tips on responsible drinking:

• eat before or during drinking.
• have some food in your stomach which slows down the absorption rate of alcohol.
• know the standard strength of each drink which is equal to 10g of alcohol.
• keep track of how many drinks you've had in a specific time period.
• know your limits.

Importantly, if you start to feel unwell, call your doctor, the nearest hospital emergency department or healthdirect on 1800 022 222.